Staffing Challenges Continue for Building Service Contractors

By Amy Richardson-Recruiting and retaining staff continues to be an uphill battle for building service contractors (BSCs), according to results of the 2019 CMM BSC/Contract Cleaning Benchmarking Survey sponsored by Sunbelt Rentals. When asked how much the particular challenge of recruiting and retaining staff pertained to their business, more than half of survey respondents (53%) chose “to a large extent.” Staffing challenges ranked well above maintaining profitable margins (36% to a large extent) and winning new bids and customer retention (both 25% to a large extent)  Read more